social-responsibility-senior-manPOLICIES & PROCEDURES

Registration Procedures

Membership is required for participation in all Y programs. Full Privilege Members will receive priority registration privileges at least one week prior to Youth Program Members.

Membership Cards

Your membership card is your passport. Your ID card MUST be presented and scanned upon entrance to any Y facility. A $5 fee will be charged for a replacement card. You can also check-in to the Y using our mobile app. All you have to do is download our Philadelphia Freedom Valley YMCA mobile app, and then use the bar code on the mobile app to sign in to the Y. For your safety, you may be required to present a valid Photo ID with your membership card.

Credit/Refund Policy

Program fees will be refunded/credited in the event the Y cancels classes due to insufficient enrollment or if an individual documents an illness through a doctor’s note. Other reasons will be considered. Please visit your home YMCA for any changes to the policies below.

1. If notified before classes begin, 100% refund/credit will be given. All other requests will be pro-rated based upon participation.

2. Credit/refund requests must be submitted no later than one month after the start of the class to be considered.

3. All requests for refunds/credits must be approved by the specific program director.

4. Credits/refunds are not issued for deposits specific to programs such as Child Care and Summer Day Camp.

5. Membership monthly bank draft payments will not be credited/refunded for nonusage. A bank cancellation form must be submitted to cancel the draft.

Cancellation Policy

The Philadelphia Freedom Valley YMCA reserves the right to cancel or postpone programs due to low enrollment or unforeseen facility schedule changes.

Monthly Payment Options

Monthly Bank Drafts

Monthly bank draft is a convenient monthly membership fee automatically deducted from your personal checking account. To participate in the bank draft, you must provide a voided check at the time of joining. Thirty days written notice is required to terminate bank drafts. Please be advised that membership rates may be adjusted annually. Joining fees are non-refundable. The freezing of Bank Draft Payments (by calendar month) is available for a period up to two months per year at no charge. Freeze requests must be received at least 15 working days prior to the month of the freeze. Remember that your account is drafted on either the 1st or 15th of the month. The membership will be automatically reactivated and the draft will resume on the ending date of the freeze.

Monthly Credit Card Drafts

You can have your membership fees drafted monthly from your debit or credit card. This is a simple option for monthly payments. Simply ask about this option at the Welcome Center.

Diversity & Nondiscrimination Policy

The Philadelphia Freedom Valley YMCA embraces values and beliefs that support and reflect the inclusion and appreciation of all persons regardless of race, gender, creed, religion, ethnic origin, sexual orientation, age or disability. The Philadelphia Freedom Valley YMCA is an equal opportunity employer and provider.

Branch Reciprocity Policy

Members are expected to purchase a membership at the branch they intend to use most of the time. Members may use all branches within the Philadelphia Freedom Valley YMCA. We reserve the right to transfer a membership if a member violates the policy. The Y will notify the member 30 days in advance of the transfer. Please visit your home YMCA for more information about this policy.

Child Watch / Kids Zone

Child Watch is a value added member benefit and is included with the cost of a Full Privilege Membership. This service is offered on-site with convenient drop-in hours that vary by location. Child Watch provides a strong incentive for families to join the YMCA and helps parents who work out or take a class. Maximum time allowed in Child Watch is two hours per day. Parents are required to remain on the premises while their child is in Child Watch and will be contacted to pick up the child if there are any problems. Guests are not permitted to use Child Watch. Hours subject to change due to holidays.

Member Referral Program

Bring A Friend to the Y!The Philadelphia Freedom Valley YMCA offers its members the opportunity to receive a one-month free membership. Simply refer a friend who becomes a member and you will receive one free month of membership. Member referral passes are available at the branch Welcome Center or online at philaymca.org. Currently, members may refer a maximum of 2 people per year. A referral pass must be on file to qualify for the promotion. Some restrictions apply.

Member Code of Conduct

For the enjoyment of all, our members agree to abide by the rules and regulation of the YMCA. The protection of members and guests who are utilizing the facility is of paramount concern to the Philadelphia Freedom Valley YMCA. We reserve the right to deny access or membership to any person whose behavior is judged to be in conflict with the welfare and safety of other members and/or staff; or who is a registered sexual offender; has pleaded guilty to or been convicted of any crime involving sexual abuse; or a crime against persons such as child, spousal or parental abuse or any offense relating to the sale or transportation of illegal, habit forming or dangerous drugs; is presently clearly under the influence of intoxicating beverages or behavior modifying drugs. Parents will be held responsible for the behavior of their children. The YMCA is a weapon and smoke free environment.

Swim Test Policies

SWIM ASSESSMENT

All children, members or guests, age 16 and under are required to be swim tested. Any child under the age of 7, regardless of swimming ability, must be accompanied in water by an adult member. Participants of any age may be swim tested at the discretion of the lifeguards.

RED BAND

Children who cannot demonstrate the required skills or do not wish to participate in the assessment will be classified as a non-swimmer and will be given a red swim band.

Requirements for red swim band recipients/non-swimmers:

Non-swimmers ages 12 months—12 years:

  1. Wear a Coast-Guard approved PFD
  2. Remain in the shallow end of the pool
  3. Be supervised in the water by an adult at all times

Non-swimmers ages 13—16 years:

  1. Wear a Red Wrist Band
  2. Remain in the shallow end of the pool, no deeper than armpit depth

ORANGE BAND

An orange band allows swimmers to use the shallow end of the pool designated for those who are not yet ready for deeper water and water slides.

To receive an orange band, swimmers must demonstrate the following:

  1. Maneuver from a vertical position to a horizontal position on front or back
  2. Swim 10 yards on front or back
  3. Return to a vertical position

All children must remain in the shallow end of the pool. Children under 7 years old must be

accompanied in water by an adult member in proper swim attire.

GREEN BAND

A green band gives proficient swimmers full access to the pools and waterslides.

To receive a green band, swimmers must demonstrate the following:

  1. Have passed shallow water test (Orange Band)
  2. Swim a half of a length on their front into deep water with face in the water and arm over arm swimming
  3. Tread for 1 minute
  4. Swim the remainder of the length
  5. Exit the pool without assistance, and jump into the deep end

Swimmer may not rest or stop during the test. If the participant cannot complete all aspects of the test, the test is failed.