YMCA Policies

Members are expected to purchase a membership at the branch they intend to use most of the time. Members may use all branches within the Greater Philadelphia YMCA. We reserve the right to transfer a membership if a member violates the policy. The Y will notify the member 30 days in advance of the transfer. Please visit your home YMCA for more information about this policy.

For the enjoyment of all, our members agree to abide by the rules and regulations of the YMCA. The protection of members and guests who are utilizing the facility is of paramount concern to the Greater Philadelphia YMCA.

We reserve the right to deny access of membership to any person whose behavior is determined to be in conflict with the welfare and safety of other members and/or staff. This includes a person who is a registered sexual offender; has pleaded guilty to or been convicted of any crime involving sexual abuse; or a crime against persons such as a child, spousal or parental abuse. It will also include any offense related to the sale or transportation of illegal, habit-forming, or dangerous drugs; is presently clearly under the influence of intoxicating beverages or behavior-modifying drugs.

This code of conduct does not permit language or any action that can hurt or frighten another person or that falls below a generally accepted standard of conduct. This includes inappropriate attire, angry or vulgar language, physical contact with another person in an angry or threatening way, any demonstration of sexual contact or activity, harassment or intimidation by words, gestures, body language or any other menacing behavior, theft or behavior resulting in the destruction of property. Parents are held responsible for the behavior of their children.

The YMCA is a weapon and smoke (vaping) free environment. This includes any type of devices or objects, which could be used or perceived as weapons.

WE PROHIBIT THE ABUSE OR MISTREATMENT OF OUR MEMBERS/ PARTICIPANTS

The Greater Philadelphia YMCA has zero tolerance for abuse and will not tolerate the mistreatment or abuse of members and participants in its programs. Any mistreatment or abuse by an employee or volunteer, will result in disciplinary action, up to and including termination of employment or volunteer service and cooperation with law enforcement.

WE PROHIBIT THE ABUSE OR MISTREATMENT OF ONE MEMBER/PARTICIPANT BY ANOTHER MEMBER/PARTICIPANT

The Greater Philadelphia YMCA has zero tolerance for abuse, mistreatment or sexual activity among members/participants within the organization. The Y is committed to providing all members/participants with a safe environment and will not tolerate the mistreatment or abuse of one member by another member. Conduct by members that rises to the level of abuse, mistreatment or sexual activity will result in intervention or disciplinary action, up to and including dismissal from the program. In addition, the Y will not tolerate any behavior that is classified under the definition of bullying, and to the extent that such actions are disruptive, the Y will take necessary steps to eliminate such behavior.

CONDUCTING BUSINESS ON YMCA PROPERTY

The code of conduct prohibits members, guests and/or other entities from conducting business on YMCA premises without the prior authorization of the Executive Director.

A photo is required for all members as part of your membership ID. If you require an exception, you will need to show photo ID each time you check in at our facility.

Members are required to provide 30-day notice for Membership Cancellations. Membership dues scheduled within that 30-day notice period will be drafted at the full rate.

To cancel your membership, speak to a Membership Service Representative at a YMCA branch, call our Connection Center at 215-220-9199, or contact us here.

Memberships can be placed on hold for up to 2 months, per calendar year, for any reason. Members are required to provide 15 days notice for membership holds.

Greater Philadelphia YMCA reserves the right to revoke or deny membership privileges if a member:

• abuses or misuses any YMCA owned or operated equipment or facilities,
• engages in conduct which is abusive, illegal, disruptive, or poses a threat to others,
• engages in activities contrary to the mission and purpose of the YMCA,
• is identified as a registered sex offender through our sex offender screening, or
• is consistently threatening or abusive to staff or other members.

The Executive Director has the authority to deny or suspend membership privileges at any time. For permanent revocation of membership privileges, the Group Vice President will be consulted.

Nationwide Membership enables active, full facility YMCA members to visit any participating YMCA in the United States through membership at their home YMCA. We encourage members to verify with the branch they intend to visit if they qualify for access through nationwide membership.

Program-only participants are not eligible for nationwide membership. Special memberships (group homes, Silver Sneakers, Silver & Fit, other agencies, etc.) are not eligible. Nationwide member visitors must use their home Y at least 50% of the time. We offer this because we want to help you reach your health and wellness goals wherever you live, work or travel. This is an essential part of our mission to strengthen communities. To find a Y in another location, go to ymca.org/find-your-y.

Nationwide access and hours for Greater Philadelphia YMCA branches may vary by location.

Transfer between individuals: membership and the use of particular privileges shall not be transferred from one person to another.

Members from another Association: the Membership Director or designee will contact the other YMCA or Association (via telephone) to verify the current status of the inquiring potential member. The entire joining fee will be waived, provided that the membership has not lapsed more than 60 days. The full amount is waived, regardless of the amount paid at the former YMCA.

Transfers to another Association: members who move to another geographic area outside of the Greater Philadelphia YMCA will need to contact that YMCA for its specific policy on membership transfers.

No enrollment fees are charged when a member is upgrading from one full privilege membership category to another. No refund of enrollment fees is provided when a member is downgrading from any full privilege membership to a membership that charges a lesser joining fee.

Beginning 10/1/2024, new joins and membership upgrades/downgrades all will have a 1st of the month draft date for the new membership or membership change.

It is the policy of the YMCA to make membership available to all persons regardless of race, color, religion, sex, age, marital status, sexual orientation, national origin, disability, or financial circumstances without discrimination.

View all the YMCA's non-discrimination policies by clicking the button below.

YMCA Non-Discrimination

At the Greater Philadelphia YMCA we understand and recognize that we all have a duty to ensure the safety of each other, particularly children. We recognize that at times there may be circumstances that lead to the need to address a concern. We aim to treat all concerns with confidentiality, respect, fairness, and acceptance.

This Policy is to provide a process for handling the concerns/complaints of families in our programs. This policy identifies the process for responding to and addressing family grievances in a fair and consistent manner that aligns with the mission of the Greater Philadelphia YMCA.

Procedures

1. The parent/guardian may address their concern directly with their child’s instructor or the instructor’s supervisor.
2. If there is a more serious concern or if the parent/guardian does not want to address their concern with the instructor or supervisor directly, they can send a detailed email to the Branch Executive Director. This information can be found on our website.

If you suspect that a child is being abused or neglected by a parent, guardian, guest, volunteer or staff, we encourage you to contact the state Child Abuse Hotline. All YMCA employees are Mandated Reporters and can assist you with this process. You can also contact our Risk Management Team by completing our Child Protection Reporting Form. Any concern will be treated with the utmost confidentiality.

If you are not comfortable making a report, please speak with a YMCA employee. Any concern will be treated with the utmost confidentiality.

Refund requests must be submitted within one (1) year of the original payment date. Refunds will not be approved for any payments made more than one (1) year prior to the refund request date.

Credits are non-refundable, unless approved by an Executive Director. The account credit is good for use up to one year from the credit date.

Deposits and fees are non-refundable. No credits or refunds for unused/unattended child care days. Please review the Program Handbook for specific policies and Cancellation procedures.

Early Learning Center Handbook

Before/After School (BASE) Handbook

Refund requests must be submitted within one (1) year of the original payment date. Refunds will not be approved for any payments made more than one (1) year prior to the refund request date.

Credits are non-refundable, unless approved by an Executive Director. The account credit is good for use up to one year from the credit date.

No credits or refunds will be issued for unused membership. No credits or refunds will be issued for building closure due to inclement weather, maintenance, city ordinance, events, or other closures. 15 days’ notice required to make changes to membership. 30 days’ notice required to cancel membership. Credits will be applied to the oldest outstanding balance. Credits are non-refundable, unless approved by an Executive Director. The account credit is good for use up to one year from the credit date.

Refund requests must be submitted within one (1) year of the original payment date. Refunds will not be approved for any payments made more than one (1) year prior to the refund request date.

Ambler, Phoenixville, and Spring Valley Pool Passes: Refunds will not be provided for any Outdoor Pool Pass purchases.There will be no proration for pricing of Outdoor Pool Passes. Pricing will be the same regardless of when the pass is purchased.

Refund requests must be submitted within one (1) year of the original payment date. Refunds will not be approved for any payments made more than one (1) year prior to the refund request date.

Credits are non-refundable, unless approved by an Executive Director. The account credit is good for use up to one year from the credit date.

Refund requests must be submitted within one (1) year of the original payment date. Refunds will not be approved for any payments made more than one (1) year prior to the refund request date.

Camp: Deposits are non-refundable. Deposits may be transferred between camp weeks until May 15th. On or after May 16th, no deposits may be transferred between camp weeks. Cancellations or changes between camp weeks require at least fifteen (15) business days’ notice prior to the camp week start date. After fifteen (15) business days prior to camp week start date, the entire camp fee is non-refundable. When transferring to a camp week of higher value, the difference in the deposit amount is due at the time of the transfer, and remaining balance is due two weeks prior to the camp week, aligning with the camp payment due date.  Changes to a program of lesser value will result in a credit to the Y account for the difference. No credits or refunds for unused/unattended camp days. No credits or refunds will be issued for camp closures due to inclement weather, maintenance, city ordinance, events, or other closures. Account credit is good for use up to one year from the credit date.

Programs: Program registration is non-refundable. Withdrawal 48 hours before the first class of the session will receive a full credit on your account. Withdrawal within 48 hours of the first class and prior to the day before the second class will receive a prorated credit on your account. Credits will not be issued beyond the first week of programs unless a doctor’s note is provided. No credits or refunds will be issued for building closure due to inclement weather, maintenance, city ordinance, events, or other closures. Credits are non-refundable, unless approved by an Executive Director. The account credit is good for use up to one year from the credit date.

To maintain member rate, program participants must maintain an active membership throughout the duration/entirety of the program.

The YMCA has established a minimum age for youth to use the YMCA facilities. Members under the age of 12 must be accompanied by a parent or guardian who also has an active YMCA membership aged 18 years or older, at all times. This includes entering the YMCA, using the Basketball Gym, Fitness Center, Track, Pool, and all other areas of the Y.

If a member under the age of 12 is enrolled in a paid program (i.e swim lessons, sports, gymnastics, etc.), a parent or guardian must accompany the child to the program, but does not need to have an active membership to be present.

Members aged 10-11 years old may use the Cardio and Selectorized Equipment after completing a fitness orientation with one of our fitness team members to learn proper use of equipment and safe, effective workout techniques. However, while using the fitness center, a parent or guardian aged 18 years or older must be present and be a Y member. Members ages 10-11 years old are not permitted to use free weights.

Members aged 12-14 years old may use all Cardio and Selectorized Equipment as well as free weights on their own after completing a fitness consultation with a member of our fitness team.

Members aged 15 and up can use the entirety of the Fitness Center freely; however, we strongly encourage a fitness orientation prior to using the facility.

Note: Any member, regardless of age, must follow our YMCA member code of conduct or permission to use the facility may be revoked.

Members aged 10-11 years old may participate in select group exercise classes after completing a fitness orientation with one of our fitness team members to learn safe, effective workout techniques. However, a parent or guardian aged 18 years or older must be present and be a Y member. This age group is not permitted to participate in strength training classes including Bootcamp & BodyPUMP.

Members aged 12-14 years old may participate in all group exercise classes after completing a fitness orientation with one of our fitness team members.

Members aged 15 and up may participate in any of our group exercise classes.

Note: Any member, regardless of age, must follow our YMCA member code of conduct or permission to use the facility may be revoked.

Free guest passes are provided to members, 18 or older, as a benefit of your membership and to encourage new members to join the Y. For the safety of our guests and members, all guests must be accompanied by a current adult member. Adult members may bring up to 2 guests per Y visit. Each guest may only visit three times in a calendar year and must present a valid photo ID to participate in any activity at the Y.

Guest access and hours may vary by location.

The Greater Philadelphia YMCA provides women’s locker rooms, men’s locker rooms, family locker rooms, or private changing stalls.

Members who are uncomfortable using a shared locker room space have the option to use a private stall.

We ask all members to respect others while utilizing the locker rooms. We conduct regular locker room checks to ensure policy compliance and work to educate members on expectation while at our Y.

The YMCA conducts regular sex offender screenings on anyone accessing our facilities who is age 18+ (including: all members, participants, guests, and any visitors). If a sex offender match occurs, the YMCA reserves the right to cancel membership, end program participation, and restrict/remove visitation access.

Individuals with disabilities may request a workplace accommodation, a modification to a program, policy or practice, or auxiliary aids or services by contacting one of our ADA Compliance Officers. Individuals with disabilities also have the option of contacting the Branch Program Director in person or by calling the YMCA Branch’s main telephone number and asking for the Program Director.

Use the below forms to request accommodations for members, staff, and program participants.

Adult Accommodations

Help our team to understand how we can accommodate you as an adult at the Y.

ADULT FORM

Child Accommodations

Help our team to understand how we can accommodate your child at the Y.

CHILD FORM

Service animals are accepted at GPY branches per the US Department of Justice and the Americans with Disability Act (ADA) dated 9/15/2010, and their updated guidance specific to service animals dated 3/15/2011. Support animals do not fall under the ADA and their admittance is not mandated at the GPY.

A service animal must be under the control of its handler. Under the ADA, service animals must be harnessed, leashed, or tethered, unless the individual’s disability prevents using these devices or these devices interfere with the service animal's safe, effective performance of tasks. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.

Find an ADA compliance officer at your local Y branch.

Association Wide

Debopom Mitra
484-368-2257
debopom.mitra@philaymca.org

Ambler YMCA

Claine Crew
215-628-9950 ext 1570
ccrew@philaymca.org

Boyertown YMCA

Alicia Dinnell
610-369-9622 ext 3220
adinnell@philaymca.org

Camp Speers YMCA

Jackie Pentecharsky
610-428-3593
jackie.pentecharsky@philaymca.org

Christian Street YMCA

Ronna Kassel
215-735-5800 ext 1614
rkassel@philaymca.org

Columbia North YMCA

Ashley Bracey
215-235-6440 ext 1735
ashley.bracey@philaymca.org

Haverford YMCA

Katie Koch
610-649-0700 ext 1407
kkoch@philaymca.org

Mount Laurel YMCA

Shea Trogdon
856-231-9622 ext 3811
strogdon@philaymca.org

Northeast Family YMCA

Nicole Curotto
215-632-0100 ext 1327
nflynn@philaymca.org

Phoenixville YMCA

Lisa McGregor
610-933-5861 ext 2330
lmcgregor@philaymca.org

Pottstown YMCA

Cole Speilman
610-323-7300 ext 2914
cspeilman@philaymca.org

Rocky Run YMCA

Doug Nakashima
610-627-9622 ext 1210
doug.nakashima@philaymca.org

Roxborough YMCA

Erica Pfaff
215-482-3900 ext 2116
epfaff@philaymca.org

Spring Valley YMCA

Taylor Kassel
484-984-2000 ext 2717
taylor.kassel@philaymca.org

Upper Perkiomen Valley YMCA

Rob Carpenter
215-679-9622 ext 3110
rob.carpenter@philaymca.org

West Philadelphia YMCA

Matt Student
(215) 948-9720
mstudent@philaymca.org

Willow Grove YMCA

Bill Seedes
215-392-4900 ext 2410
bill.seedes@philaymca.org

Each branch has designated swim times when members can enjoy the pool for Lap Swim, Water Walking, and Open Swim. During these times, members should understand the expectations of participating swimmers. The descriptions below outline those expectations for each activity.

Lap Swim

Lap Swim is for members who wish to use the pool for personal workouts. While swimming, the participant should maintain continuous forward movement for the entire length of the pool without the assistance of a PFD. Swimmers 12 years old and under need to have passed the green band test to swim laps. Swimmers may be asked to share a lane or circle swim based on the number of lap swimmers.

Water Walking

Water Walking is for members who are looking for a low impact exercise or to use the pool for therapy or improved mobility. During designated Water Walking hours, only members over the age of 12 may utilize the pool.

Family Swim

Family Swim is an opportunity for members to use the pool for recreation. During Family or Open Swim hours, all members regardless of swimming ability may utilize our pools.

All children under the age of 12 must be under adult supervision while using the pool, in addition to the supervision of our trained YMCA lifeguards. Adults supervising these child(ren) must be 18 years or older and have an active YMCA membership. However, adults accompanying their child to a swim lesson program are not required to have a Y membership.

• Children 6 and under: Must be supervised in the water even after successful completion of the shallow or deep-water test. Adults supervising these child(ren) must be 18 years or older and have an active YMCA membership.
• Children 7-11: Do not have to be supervised by an adult in the water unless they cannot pass the shallow water test. If they pass the test, an adult must supervise but can remain on the pool deck. If the child cannot pass the shallow water test, in-water supervision by an adult is required. Adults supervising these child(ren) must be 18 years or older and have an active YMCA membership.

All children 16 and under (members and guests) will be swim tested and marked with a colored wrist band. Children who have been swim tested must verify their swimming ability on subsequent visits by wearing the wrist band or be re-tested. Swimmers of any age may also be swim tested at the discretion of the lifeguard.

Shallow Water Swim Test – Orange Band

Swimmers must be able to maneuver from a vertical position to a horizontal position on their front and back, and then return to a vertical position, swim 10 yards on front, maintaining positive body position (legs should not drop past 45 degree angle).

Children who pass the Shallow Water Test will:

• Wear an orange wrist band
• Stay in the shallow end of the pool

Children who can’t pass the Shallow Water Test will:

• Stay in the shallow end of the pool
• Be supervised in the water by an adult or teen within arm’s length
• Wear a coastguard approved PFD (personal flotation device) if between the ages of 12 months up to 12 years and be identified by wearing a red wrist band - PFDs are not required in bodies of water less than 2 feet in depth
• Children ages 12-16 who cannot pass the shallow water test will be required to wear a red wrist band and remain in the shallow end of the pool, no deeper than armpit depth

Deep Water Swim Test – Green Band

Participant must be able to maneuver from a vertical position to a horizontal position on their front and back, then swim half of a length of the pool, arm over arm front crawl with their face in the water into deep water, maintaining positive body position (legs should not drop past 45 degree angle), tread for 1 minute, swim the remainder of the length, exit the pool without assistance, and jump into the deep end. Swimmer may not rest or stop during the test. If the participant cannot complete all aspects of the test, the test is failed.

Children who pass the Deep Water Test will:

• Wear a green wrist band
• Be allowed to swim anywhere in the pool

If there is thunder or lightning within 15 miles of the facility, all pools, decks, and bath house areas will be cleared immediately. We may reopen pools 30 minutes after the last sight of lightning or sound of thunder.

Glass is not permitted anywhere in the pool area. Incidents of broken glass may result in the Y needing to drain and clean the affected pool.

KidZone is available for all children of adults (18 and older) that have an active Greater Philadelphia YMCA membership. Adult guests and nationwide members are not permitted to use KidZone services for their children.

This service is offered on-site with convenient drop-in hours that vary by location. Hours are subject to change around holidays. Advanced registration is not required and KidZone is operated on a first-come, first-served basis. This service is intended to support parents while using the facility. Parents must remain at the YMCA where KidZone is located.

Food is not permitted in the KidZone area. Sippy cups, water bottles, and bottles (for infants) are permitted and should be labeled with the child’s first and last name. Bottles should be pre-made ready to use. Please, no glass.

Each family gets a total of two (2) hours of KidZone service per day. While using KidZone, you must be present in the Y where KidZone is located at all times. If you leave the Y premises, you must take your child with you.

Children ages 3 months through 11 years old are welcome. When the room is at maximum capacity, additional children cannot be signed in until others leave. Please allow plenty of time to sign your child(ren) into KidZone, especially at peak times.

1. Please arrive early! If you are taking a class, please allow extra time before the start of your class to check in your child. Your patience is greatly appreciated!
2. Have your membership card/phone out to be scanned if your branch utilizes check-in for KidZone. If your center does not scan in, please sign your child in on the sign-in sheet.
3. As the check-in staff member scans/signs your child into our log, please write your child’s name on the provided label and place it in the middle of your child’s shirt on the back. You will receive a wristband with the matching number.
4. To pick up your child, you must show your numbered wristband to the checkout staff. A staff member will cut off your wristband and remove your child’s numbered name tag.
5. Please be on time to pick up your child and be mindful of our two (2) hour time limit. Please pick up children before our closing time. New child check-in stops 30 minutes before our closing time.

You will be notified to return to change your child’s diaper if needed. All diaper bags must be labeled with the child’s first and last name.

Y staff are not able to administer any medication, including but not limited to: antibiotics, any over-the-counter medications, Tylenol, vitamins, or teething ointment.

In order to ensure everyone’s health, sick children are not permitted in KidZone. If a child shows signs of illness while in our care, we will notify you to pick them up immediately. Children need to be symptom-free for 24 hours before returning to KidZone.

Children must wear sneakers/closed toe shoes. Socks are permitted for ages 2 and under.

Toys and items from home are not permitted. Electronic devices are permitted, however, the Y is not responsible for lost, stolen, or damaged devices.

Camp fun never stops! We may have an alternate schedule of activities on rainy days. Campers may stay outdoors in light rain and will head indoors in the event of lightning or thunder.

Parents are responsible for transportation to and from camp. We will provide transportation in the event of an emergency evacuation and or if your child is attending a field trip as a part of their camp program.

If the Heat Index is 90°F to 95°F, or if there is a Heat Advisory in effect, campers should only be outside for 15-30 minutes or less. Time is based on the children’s appearance and behaviors. If campers are running around and playing, and do not exhibit any signs of heat illness, they can be outside for closer to 30 minutes. If campers are exhibiting signs of distress, staff are to bring them inside immediately.

When the heat index is 95°F degrees or higher, or if there is an Extreme Heat Watch or Extreme Heat Warning in effect, children must not participate in any outside activity at all.

The below info also notes measures taken for air quality concerns:

Temperature/Heat/Air Quality Metrics

• Heat index 90-95°F
  • Outdoor Policy: Light outdoor activity for 15-30 minutes or less
• Heat index greater than 95°F
  • Outdoor Policy: No outdoor play time
• Air Quality Index between 151-200
  • Outdoor Policy: Light outdoor activity for 15-30 minutes or less
• Air Quality index above 200
  • Outdoor Policy: No outdoor play time

In the event of severe inclement weather (e.g., tornado or hurricane advisories or activity, active lightning/thunder within 15 miles of the facility, or heavy/constant rain) child dropoff or pickup services where our staff move children to/from a vehicle will be suspended until safe to resume.

However, guardians may drop off/come get their child directly from our care. An area for guardians to pick up will be set up within or near the space the children are congregating.

We adhere (at minimum) to the staff to camper ratios of the Pennsylvania DHS and ACA (American Camp Association).

• Camp Preschoolers through children entering first grade: 1 to 6
• First, second and third grades: 1 to 8
• Fourth grade and older: 1 to 10

Our staff are extensively trained, however, do not have specialized training in the areas of behavioral or mental health and are not able to provide 1:1 staff to camper support. If your child has a support staff or 1:1, we welcome them to attend camp with your child. Reach out to us at summercamp@philaymca.org to chat about how we can best set your camper up for success.

Campers swim a minimum of two times a week. Swimming periods are recreational. On each campers first swim day of the summer, they will participate in a swim test facilitated by a lifeguard. The camper will then be assigned a swim band level based on their skills. If a child needs a PFD, we will provide one. Campers can retest each week they are in camp. If attending camp at one of our offsite locations, campers may be bussed to the main YMCA for swim if the offsite location does not have pool access.

Our goal is to have every camper succeed in our program. We work to incorporate our values of caring, respect, responsibility, and honesty into our daily program. Campers are responsible for following YMCA camp rules, which are designed to provide the best possible experience and a safe environment for all our campers and staff team members. Our counselors will work with the campers daily as role models, helping campers to make great choices. If your child exhibits a behavior that does not align with our rules or negatively impacts the camp experience for themselves or others, we will redirect in the moment and then partner with you to make a plan to best help your child succeed in camp. If a behavior or pattern of behaviors that is harmful to oneself, peers or the staff team, your camper may be removed from camp or shift to a modified camp schedule. All decisions will be made with the camper's best interests in mind.

Our team will communicate in the following manner if there are behavioral concerns. Examples include disrespectful actions, not following directions, physical or verbal aggression, bullying, threatening, destruction of property, leaving assigned area and harm to self or others.

1. Staff team member will verbally redirect and remind camper of appropriate behavior in the moment. A staff member will inform the parent.
2. If the behavior continues, the Camp Director will set up a family meeting to create a plan to best help the child succeed in camp.
3. Parent meeting will be held with a designed child action safety plan.
4. If the behavior persists while implementing agreed upon strategies to help the camper succeed, it may result in removal of the child from the camp program depending on the level of concern for the child and others.

Reason for Immediate Expulsion

Unfortunately there are some reasons we must expel a child from our program either on a short term or permanent basis. We will make every effort to work with families in the event that expulsion from the program is necessary. However, if the child or parent/guardian presents a direct threat to their own or the safety of other participants and team members, the YMCA may call for an immediate expulsion from the program. These threats can include, but are not limited to, physical violence and verbal or implied threats.

Outdoor pool pass holders (or Upper Perkiomen Valley YMCA members) may bring 5 guests per purchased pool pass, not 5 guests per member. Only members 18+ who are pool pass holders can bring guests to the pool. No day passes are available unless you are a paid guest of an outdoor pool pass holder.

Guests ages 2 and up are charged a $15 fee per visit and must present valid ID. Guest passes are only sold at the Membership Desk, and not available online or at the outdoor check-in station. Guest pass purchases are non-refundable and must be used on the day purchased.

Waivers must be signed by guests at the time of registration for the passes. Guests must present the receipt given at the time of purchase at the outdoor pool check-in station to enter the pool.

Guest passes are available throughout pool operating hours Monday-Friday. On weekends, guest passes are only sold prior to 5:00 PM. No guest passes will be sold on holidays including: Memorial Day, July 4th, and Labor Day.

Refunds will not be provided for any outdoor pool pass purchases.

There will be no proration for pricing of outdoor pool passes. Pricing will be the same regardless of when the pass is purchased.

Outdoor pool pass holders must have active membership at one of the Greater Philadelphia Y branches. There is no option to purchase a pool pass without a membership.

If there is thunder or lightning within 15 miles of the facility, all pools, decks, and bath house areas will be cleared immediately. We may reopen pools 30 minutes after the last sight of lightning or sound of thunder.

Please enter and exit through the bath house entrance, which is located to the left of the main facility entrance. Bathrooms and showers are open. Only swim diapers are permitted in the pool. Swim diapers are available should families require them.

Coolers and outside food are allowed. Alcoholic beverages, smoking, vaping, and glass containers are prohibited.

All children under the age of 12 must be under adult supervision while using the pool, in addition to the supervision of our trained YMCA lifeguards. Adults supervising these child(ren) must be 18 years or older and have an active YMCA membership. However, adults accompanying their child to a swim lesson program are not required to have a Y membership.

• Children 6 and Under: Must be supervised in the water even after successful completion of the shallow or deep-water test. Adults supervising these child(ren) must be 18 years or older and have an active YMCA membership.
• Children 7-11: Do not have to be supervised by an adult in the water unless they cannot pass the shallow water test. If they pass the test, an adult must supervise but can remain on the pool deck. If the child cannot pass the shallow water test, in-water supervision by an adult is required. Adults supervising these child(ren) must be 18 years or older and have an active YMCA membership.

Only children ages 5 and under will be allowed to swim in the Baby Pool.

All children 16 and under (members and guests) will be swim tested and marked with a colored wrist band. Children who have been swim tested must verify their swimming ability on subsequent visits by wearing the wrist band or be re-tested. Swimmers of any age may also be swim tested at the discretion of the lifeguard.

Shallow Water Swim Test – Orange Band

Swimmers must be able to maneuver from a vertical position to a horizontal position on their front and back, and then return to a vertical position, swim 10 yards on front, maintaining positive body position (legs should not drop past 45 degree angle).

Children who pass the Shallow Water Test will:

• Wear an orange wrist band
• Stay in the shallow end of the pool

Children who can’t pass the Shallow Water Test will:

• Stay in the shallow end of the pool
• Be supervised in the water by an adult or teen within arm’s length
• Wear a coastguard approved PFD (personal flotation device) if between the ages of 12 months up to 12 years and be identified by wearing a red wrist band - PFDs are not required in bodies of water less than 2 feet in depth
• Children ages 12-16 who cannot pass the shallow water test will be required to wear a red wrist band and remain in the shallow end of the pool, no deeper than armpit depth

Deep Water Swim Test – Green Band

Participant must be able to maneuver from a vertical position to a horizontal position on their front and back, then swim half of a length of the pool, arm over arm front crawl with their face in the water into deep water, maintaining positive body position (legs should not drop past 45 degree angle), tread for 1 minute, swim the remainder of the length, exit the pool without assistance, and jump into the deep end. Swimmer may not rest or stop during the test. If the participant cannot complete all aspects of the test, the test is failed.

Children who pass the Deep Water Test will:

• Wear a green wrist band
• Be allowed to swim anywhere in the pool

Please bring Coast Guard approved flotation for all non-swimmers or those whose do not wish to take the swim test. These can include lifejackets and puddle jumpers. Nothing inflatable will be permitted for use as a flotation device.

The Y has Coast Guard approved life jackets available for members who require them. Flotation devices are not a substitute for adequate supervision.

Infant floatation devices that can be sat in are not permitted.

We will have slides available this summer for members. Slides will be available only during designated times.

All riders 16 and under must be swim tested and banded.

There will be no mermaid tails, water guns or blow up toys permitted at the outdoor pool. Soccer balls, footballs, and hard balls are not permitted.

As an outdoor pool pass holder, you have access to four outdoor pool locations.

*Pass holders must maintain an active YMCA membership to use the outdoor pools. If you cancel or suspend your membership at any time, your pool pass will be canceled.

Information you provide to us.

When you sign up for our services, we ask you for information such as:

• Your name and contact information (phone, mailing address, email)
• Date of birth
• Information you post to online forums or in our customer support channels
• Purchasing and payment information
• Authentication data (your username and password)

When you use our websites/online services without signing in, you will not be able to access certain restricted content and features. A small amount of information is still collected automatically, though, for us to personalize your experience and to learn about the usage of our websites and online services so we can make improvements. This information includes:

• Information about the device(s) you use to access our websites, such as operating system, web browser, and mobile device manufacturers
• Location information
• Information about service usage, such as the amount of time you spend on each page

This information is necessary for us to provide you services. If you do not provide this information we would not be able to provide services to you.

Information we collect about you.

When you use our services, we use cookies and similar technologies to collect information about your location, your activities on our websites and services, and information about your device. This is described in more detail in the section Cookies and Other Technologies below. The information includes:

• Location Information: Information about your estimated location which may be deduced by various technologies including IP address.
• Activity data: This includes information, such as the time and date of your request; the internet address of your computer; the browser and operating system you are using; the page which you are viewing; and the previous page that you visited (the referrer)
• Device Information: Information about the device you are using such as hardware model, operating system, application version number and browser, mobile network information, IP addresses, user names, real names, email addresses, and other custom properties.

If you have logged into password-protected areas of our web sites, we also record your username.

YMCA web sites send all visitors a cookie (small computer file) that contains a unique serial number. Each time our web server receives a request for a page, it checks to see if the cookie is present, which enables us to determine the traffic patterns of visitors as well as to identify repeat visitor traffic.

Advertising

We and our third-party providers use the information collected by cookies and other technologies as described above, to understand how to make our website and services more available and user-friendly to our customers and members as well as to provide you with advertising that may be of interest to you. We use Google Ads and other similar third-party vendors to display an advertisement on the Google search results page, another site in the Google Display Network, or other third-party sites. Other third-party vendors use cookies to serve ads based on users' past visits to our digital properties.

Functional Cookies

YMCA web servers send cookies to facilitate interaction between your web browser and the YMCA’s web servers. For example, the our Member Account Portal uses cookies to keep track of items to be included in your order. We or our third-party providers also use cookies and other technologies to display messages and links to previous visitors who haven't completed a task on our site.

Google Analytics

Google Analytics may set cookies on your browser or mobile device or read cookies that are already there. Google Analytics may also receive information about you from apps you have downloaded, that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to the Services to another application which partners with Google, is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Please review those and see www.google.com/policies/privacy/partners/ for information about how Google uses the information provided to Google Analytics and how you can control the information provided to Google. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics which can be found at https://tools.google.com/dlpage/gaoptout/.

We process your information for the following purposes as necessary to provide the services to you and perform our contract with you:

To process transactions. 

The YMCA uses personal information such as name, physical address, telephone number, email address and company/institution to engage in interactions with you, including contacting you about your order, subscription, programs or membership. We use financial/credit card and payment information to process your order and may need to share some of this information with delivery services, credit card clearing houses, and other third parties to complete the transaction.

The YMCA will only release account related information to individuals who are officially listed on a member’s account.

To provide support or other services. 

The YMCA may use your personal information to provide you with support or other services that you have ordered or requested. The YMCA may also use your personal information to respond directly to your requests for information, including registrations for newsletters, programs or activities, or other specific requests, or pass your contact information to the appropriate YMCA distributor or reseller for further follow-up related to your interests.

To provide information based on your needs and respond to your requests. 

The YMCA may use your personal information to provide you with notices of new product releases and service developments.

To administer products. 

The YMCA may contact you if you purchase products to confirm certain information about your order (for example, notifying you of a shipment or information regarding a program). We process your information for the following purposes as part of our legitimate interest in the improvement and marketing of our services as well in the security of our services.

To assess usage of YMCA products and services. 

The YMCA may track your usage of products and services to determine your level of usage, and those usage statistics may be made available to YMCA partners if we are contractually obligated to do so.

To update you on relevant YMCA benefits, programs, and opportunities. 

The YMCA or selected third parties may communicate with you regarding relevant YMCA benefits, programs and opportunities available to you through your membership(s) with YMCA. Learn how to opt-out of these communications below.

We share your information with our service providers, in connection with a business transaction, to comply with the law and to protect our legal rights. The legal basis for this is our legitimate interest in providing our services, complying with the law and protecting our rights and those of others. We apply appropriate safeguards for this sharing of your information as described below.

To engage with service providers. 

We share your personal data with third parties in connection with services that these individuals or entities perform for or with The YMCA. These third parties are restricted from using this data in any way other than to provide services for The YMCA or for the collaboration in which they and The YMCA are contractually engaged. These third parties’ access to your personal information is limited to the information reasonably necessary for them to perform their services for The YMCA and they are obligated to keep your data secure and not use or disclose your personal information for any purpose other than providing products and services.

To protect YMCA content and services.

We use your information to prevent potentially illegal activities and to enforce our terms and conditions. We also use a variety of technological systems to detect and address anomalous activity and to screen content to prevent abuse, such as spam. These efforts may, on occasion, result in a temporary or permanent suspension or termination of some functions for some users.

To comply with legal requirements and to protect your rights.

The YMCA may release personal information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order, including to meet national security or law enforcement requirements; or (2) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your personal information to a third party, we will notify you unless doing so would violate the law or court order.

In the context of business reorganization.

The YMCA will share your information if we are involved in a merger, acquisition, consolidation, change of control or sale of all or a portion of our assets or if we undergo bankruptcy or liquidation.

Online interest-based advertising: You can manage or turn off ad personalization by Google by accessing your ad settings while logged into your Google account.

Cookies: You may use some of the YMCA's web sites without accepting cookies. The "Help" function in your web browser explains how to manage cookies while using the Internet. Please note, however, that some services, such as a member-only login gated content, will not work if your browser will not accept cookies.

Email promotional communications: To delete your name from our email contact lists or update your subscription preferences, by contacting Member Services directly or by clicking the "unsubscribe" link found in every email sent to you.

All of our websites are delivered via standard secured HTTPS protocols, ensuring that your data is safely encrypted. Our secure server certificate is issued and current. Our secure server enables you to transmit a credit card number to us with confidence.

Please note that some of the links within YMCA websites and digital products connect to other websites. Once you leave any YMCA website or digital product and enter another website (whether through an advertisement, co-brand, service or content link), be aware that any information you disclose on or through those sites is not subject to this privacy policy. The YMCA does not endorse and is not responsible for the privacy practices of any third-party websites to which we may link. You acknowledge that such other web site locations are not under the control of The YMCA and agree that The YMCA shall not be responsible for any information or other links found at any linked site. The YMCA provides such links only as a convenience to you and has not tested any software or verified any information disclosed on or through such sites. You should always review the privacy policy for those sites to understand how they treat your personal information.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

If you have any questions or complaints about our privacy practices, please contact Member and Customer Service directly at membership@philaymca.org.

We change this Privacy Policy from time to time. When we update this Privacy Policy, we will notify you by posting the revised Privacy Policy on our website and will always indicate the date the last changes were published. Your continued use of the Services after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Services under the new version of the Privacy Policy, please cease using the Services.

Last changed: 2/24/2025

By accessing or using any of The Greater Philadelphia YMCA ("GPY") Internet properties including, without limitation, www.philaymca.org, YMCA360 mobile app, and any others released by GPY from time to time (collectively referred to as the "GPY websites") you agree to comply with and be bound by these Terms of Use (“TOU”). Please read these Terms of Use carefully as well as the GPY’s Privacy Policy and Code of Conduct, which are incorporated by this reference. If you do not agree to these Terms of Use, and the Privacy Policy, you must immediately terminate your use of the GPY websites.

1. License Grant. You are granted a personal, revocable, limited, non-exclusive, non-transferable license to access and use the GPY websites conditioned on your continued acceptance of, and compliance with, these Terms of Use. You may use the GPY websites and the GPY Content (as defined below) for your noncommercial personal use and for no other purpose. GPY reserves the right to bar, restrict or suspend any user's access to the GPY websites, and/or to terminate this license at any time for any reason. GPY reserves any rights not explicitly granted in these Terms of Use.
2. License Restrictions. Unless otherwise expressly stated in these Terms of Use or you receive GPY’s prior written consent, you may not modify, translate, create derivative works of, copy, distribute, market, display, remove or alter any proprietary notices or labels from, lease, sell, sublicense, clone, transfer, decompile, de-identify, reverse engineer, or incorporate into any information retrieval system (electronic or mechanical), the GPY websites, any GPY Content (as defined below), or any portion thereof. Further, you may not (i) use the GPY websites for any unauthorized or illegal purpose or activity including, but not limited to, any activity to obtain or attempt to obtain unauthorized access to the GPY websites, including GPY Content; (ii) interfere with the proper working of the GPY websites including, but not limited to, the transmission of any virus, worm, trap door, back door, timer, clock, Trojan horse, or other limiting routine, instruction or design; or (iii) interfere with any other person's use and enjoyment of the GPY websites.
3. Your Acceptance; Revisions to Terms of Use. GPY websites are available only to individuals who can enter into legally binding contracts under applicable law. These Terms of Use constitute a legally binding agreement between you and GPY regarding your use and access to the GPY websites. By using the GPY websites you agree to the Terms of Use.

   GPY reserves the right to revise these Terms of Use at any time in its sole discretion by posting revised Terms of Use to the GPY websites. Your use of the GPY websites signifies your acceptance of all the terms and conditions contained within the Terms of Use posted at the time of your use. You will be responsible for regularly reviewing the Terms of Use posted to the GPY websites. No revision to these Terms of Use, including to the Arbitration provision set forth in Section 23, shall apply to a controversy or claim of which GPY had actual notice on or before the date of any such revision.

4. Additional Terms and Conditions. GPY's Privacy Policy as well as additional terms and conditions applicable to certain portions of the GPY websites (collectively "Additional Terms and Conditions") are incorporated by this reference. To the extent that there is a conflict between these Terms of Use and any Additional Terms and Conditions for the activity in which you choose to participate, the Additional Terms and Conditions shall govern.
5. Click-Through Agreements. Before using certain areas of the GPY websites you may be asked to indicate your acceptance of additional special terms and conditions by clicking a button marked “I Accept”, “I Agree” ,“Okay” ,“I Consent”, or other words or actions that similarly acknowledge your consent or acceptance of a Click-Through Agreement. To the extent there is a conflict between these Terms of Use and any Click-Through Agreement for the activity in which you choose to participate, the Click-Through Agreement will govern.
6. Personal Login Information. Certain features and areas of the GPY websites are available only with registration, login, and/or a paid subscription. If you are required to register and select a unique login and password ("Personal Login Information"), you must keep your Personal Login Information confidential. Your Personal Login Information is personal to you and you may not allow any third-party to use it under any circumstances. GPY is not liable for any harm caused by or related to the theft, misappropriation, disclosure, or unauthorized use of your Personal Login Information. You must contact GPY immediately if you become aware of or believe there is or may have been any unauthorized use of your Personal Login Information, or otherwise wish to deactivate your Personal Login Information due to security concerns.
7. Privacy Policy. For information about GPY’s data protection practices and GPY's use and protection of your personal information, please read GPY's Privacy Policy, which is incorporated into and made a part of these Terms of Use.
8. User Obligations. You warrant that you will abide by all applicable local, state, national and international laws and regulations with respect to your use of the GPY websites and not interfere with the use and enjoyment of the GPY websites by other users or with GPY’s operation and management of the GPY websites. You will, at all times, provide true, accurate, current, authorized, and complete information when submitting information or materials on the GPY websites, including, without limitation, information required to be provided through a GPY registration form. If any false, inaccurate, untrue, unauthorized or incomplete information is submitted by you, GPY reserves the right to terminate your access and use of the GPY websites. You warrant that you will not impersonate any other person or entity, whether actual or fictitious, when using the GPY websites, or defame or otherwise harm any party, including GPY, through your use of the GPY websites.
9. User-Generated Content. GPY welcomes your views, comments and other communications, pictures, trackback URLs, or videos on our the GPY websites which may include discussion boards, blogs and other services that allow users to provide feedback, comment or content ("User Content"). By contributing User Content to any of the GPY websites or social media profiles, users understand and acknowledge that this information is available to the public and grant GPY a nonexclusive license to display, reproduce, transmit, modify such User Content and that GPY may use the User Content for internal and external marketing purposes. You are solely responsible for the User Content you submit. If you believe any User Content infringes on your proprietary rights, contact GPY’s Copyright Agent as identified in the copyright policy. GPY does not approve, endorse, or adopt any User Content, and GPY assumes no liability for any User Content submitted by you or others. You agree to indemnify GPY against all claims and liabilities resulting from User Content. Users who do not wish to have information they have made available via these sites used, published, copied and/or reprinted, should not post on the social media profiles. Please note that other participants may use posted information beyond the control of GPY. All user content is read at your own risk, and GPY recommends that you not rely on the information or advice in any of these postings.

   GPY retains the right to remove any content for any reason, including but not limited to, content that it deems threatening, demeaning, profane, obscene, a violation of intellectual property rights or privacy laws, off-topic, commercial or promotion of organizations or programs, or otherwise injurious or illegal. GPY also retains the right to ban or block a user from posting on GPY social media profiles without notice for a pattern of inappropriate postings or as it deems necessary. All user content must comply with the GPY Code of Conduct.

   You acknowledge, consent and agree that GPY may access, preserve and disclose your account information and the User Content you have posted by Users of the Services if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary in the sole opinion of GPY to: (a) comply with legal process; (b) enforce the TOU; (c) respond to claims that any Content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of the Administrators, its Users and the public.

10. Proprietary Rights. The content of the GPY websites includes, without limitation, (i) GPY's trademarks, service marks, logos, brands, and brand names, trade dress and trade names and other distinctive identification (collectively "GPY Marks"); and (ii) information, data, materials, interfaces, computer code, databases, products, services, software applications and tools, text, images, photographs, audio and video material, and artwork, and (iii) the design, structure, selection, compilation, assembly, coordination, expression, functionalities, applications, look and feel, and arrangement of any content contained in or available through the GPY websites (the items identified in subsections (i) (ii) and (iii) shall be collectively referred to herein as "GPY Content"). GPY Content is the property of GPY, its licensors, sponsors, partners, advertisers, content providers or other third parties and is protected by law including, but not limited to, United States copyright, trade secret, patent, and trademark law, as well as other state, national and international laws, treaties and regulations. The reproduction, transmission, distribution, sale, publication, broadcast, circulation or dissemination of any GPY Content by you, or by you through any other person or entity, is prohibited unless express written consent is separately obtained from GPY or the owner of such content if GPY is not the owner. Any use of the GPY Marks without GPY's express written consent is strictly prohibited. You may not alter, delete, obscure or conceal any copyright or other notices appearing in the GPY Content, including any such notices appearing on any GPY Content you are permitted to download, transmit, display, print, or reproduce from the GPY websites.
11. Responsibility for Use of the Internet and the GPY websites. Use of the Internet and the GPY websites is solely at your risk and is subject to all applicable local, state, national and international laws and regulations. GPY does not guarantee the confidentiality or security of any communication or other material transmitted to or from the GPY websites over the Internet or other communication network. GPY shall not be obligated to correct or update the GPY websites, the GPY Content or the User-Generated Content and GPY shall not be liable for omissions, typographical errors, or out-of-date information which may appear on the GPY websites.
12. No Medical or Legal Advice and Disclaimer as to Accuracy of Information. GPY’s Content is provided for informational purposes only and is not intended as medical advice, legal advice, or as a substitute for the medical advice of a physician or other qualified medical provider.
13. Third-party Information. The GPY websites may feature materials, information, products, and services provided by third parties. Any such information, including but not limited to articles, press clippings, opinions, advice, statements, services, offers, User-Generated Content or other information made available by third parties such as content providers and other users of the GPY websites are those of the respective third-party and not of GPY or its affiliates. GPY makes no representation with respect to, nor does it guarantee or endorse, the quality, non-infringement, accuracy, completeness, timeliness, or reliability of such third-party materials, information, services or products.
14. Advertisers. The GPY websites may contain advertisements of third parties. The inclusion of advertisements on the GPY websites does not imply endorsement of the advertised products or services by GPY. GPY shall not be responsible for any loss or damage of any kind incurred as a result of the presence of such advertisements on the GPY websites. Further, GPY shall not be responsible or liable for the statements or conduct of any third-party advertisers appearing on the GPY websites. You shall be solely responsible for any correspondence or transactions you have with any third-party advertisers.
15. Links to Third-party websites. The GPY websites may provide links (including any link through an on-line banner advertisement) to other sites on the Internet for your convenience. These other sites are maintained by third parties over which GPY exercises no control. The appearance of any such third-party links (provided by GPY or by a third-party) is not intended to endorse any particular company or product. If you decide to access any of the third-party sites linked to the GPY websites, you do so entirely at your own risk.
16. Links to GPY websites and GPY Content. Links posted by third parties to the GPY websites and/or GPY Content may not use the GPY trademark or logo and shall not suggest that GPY promotes or otherwise endorses any third-party products, business relationships, services, causes, campaigns, websites, content, or information. Any links to any portion of the GPY websites shall be the responsibility of the linking party. GPY reserves the right to require any linking party to disable or remove any link that violates GPY's rights or causes interruption or deterioration of GPY Content.
17. Warranties Disclaimed. THE GPY WEBSITES AND GPY CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." NEITHER GPY, ITS AFFILIATES, SUBSIDIARIES, EMPLOYEES, OFFICERS, OR TRUSTEES NOR ANY OF ITS AGENTS, REPRESENTATIVES, SUPPLIERS, ADVERTISERS, PROMOTIONAL PARTNERS, OR LICENSORS (COLLECTIVELY "GPY PARTIES") PROVIDE ANY EXPRESS OR IMPLIED REPRESENTATION OR WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY REPRESENTATION OR WARRANTY THAT (i) THE GPY WEBSITES OR GPY CONTENT, OR ANY RESULTS THAT MAY BE OBTAINED BY YOU, ARE COMPLETE, ACCURATE, RELIABLE OR NON-INFRINGING; (ii) ACCESS TO THE GPY WEBSITES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE GPY WEBSITES WILL MEET YOUR EXPECTATIONS; OR (iv) GPY CONTENT WILL REMAIN UNCHANGED OR ACCESSIBLE ON THE GPY WEBSITES. ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND/OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY.
18. Limitation of Liability. GPY PARTIES SHALL NOT BE LIABLE, AND DISCLAIM ANY LIABILITY, FOR ANY CLAIM, LOSS OR DAMAGE, DIRECT OR INDIRECT, INCLUDING, WITHOUT LIMITATION, COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND WHATSOEVER IN CONNECTION WITH, AS A RESULT OF, OR ARISING (i) OUT OF THE USE OF OR INABILITY TO USE THE GPY WEBSITES AND/OR ANY GPY CONTENT; (ii) FROM ANY INTERRUPTION IN THE AVAILABILITY OF THE GPY WEBSITES AND/OR GPY CONTENT; (iii) FROM ANY LOSS OF DATA AND/OR FROM ANY EQUIPMENT FAILURE; (iv) OUT OF THE PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY PROBLEMS WITH THE GOODS, CONTENT AND/OR SERVICES PURCHASED OR OBTAINED FROM THE GPY WEBSITES, OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE GPY WEBSITES; (v) FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (vi) FROM STATEMENTS OR CONDUCT OF ANY THIRD-PARTY ON THE GPY WEBSITES; (vii) FROM ANY DELAY OR FAILURE OF THE GPY WEBSITES ARISING OUT OF CAUSES BEYOND GPY'S CONTROL; (viii) OUT OF THE USE OF, REFERENCE TO, OR RELIANCE ON, THE GPY CONTENT; (ix) OUT OF ANY THIRD-PARTY MATERIALS, INFORMATION, PRODUCTS AND SERVICES CONTAINED ON, OR ACCESSED THROUGH, THE GPY WEBSITES (x) OUT OF ANY CONTENT, MATERIALS, ACCURACY OF INFORMATION, AND/OR QUALITY OF THE PRODUCTS, SERVICES OR MATERIALS PROVIDED BY OR ADVERTISED ON THIRD-PARTY WEBSITES; OR (xi) OUT OF ANY OTHER MATTER RELATING TO THE GPY WEBSITES OR GPY CONTENT.

    In the event you are dissatisfied with, or dispute, these Terms of Use, the GPY websites and/or the GPY Content, your sole right and exclusive remedy is to terminate your use of the GPY websites, even if that right or remedy is deemed to fail of its essential purpose. You confirm that GPY has no other obligation, liability or responsibility to you or any other party.

19. Exclusions permitted by law. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE ABOVE LIMITATIONS IN SECTIONS 18 AND 19 WHICH ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND GPY'S LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
20. Indemnification. To the fullest extent permitted by law, you shall defend, indemnify, and hold harmless the GPY Parties from and against all claims arising out of, arising from, or in any way related to your use of the GPY websites and/or GPY Content, a violation by you of these Terms of Use, or any other actions connected with your use of the GPY websites and/or GPY Content, including any liability or expense, losses, damages (actual and consequential), suits, judgments, litigation costs including court costs, actions, demands, fines, penalties, and attorneys' fees. GPY will provide prompt written notice of any such claims, but failure to provide such notice will not release you from any of your obligations pursuant to this Section except to the extent that you are actually prejudiced by such failure, and will not relieve you from any other liability that you may have to the GPY Parties other than under this Section.
21. Term and Termination. These Terms of Use will take effect at the time you begin using the GPY websites. GPY reserves the right, with or without notice, at any time and for any reason to deny you access to the GPY websites or to any portion thereof, and to terminate these Terms of Use. These Terms of Use will terminate automatically if you fail to comply with or violate them. You may terminate these Terms of Use at any time by ceasing to use the GPY website, but all applicable provisions of these Terms of Use, including provisions covering ownership, indemnification, confidentiality, proprietary rights, and governing law will survive such termination. Upon termination, you must destroy all copies of any portion of the GPY websites, including any GPY Content, in your possession.
22. Arbitration; Venue. Any controversy or claim (“Claim”) you have arising out of or relating to these i) Terms of Use, ii) Additional Terms and Conditions, iii) the GPY websites, and iv) any products and services accessed or purchased through the GPY websites shall be resolved by a single impartial arbitrator pursuant to proceedings administered by the American Arbitration Association under its rules for resolution of commercial disputes. Any such Claim shall be brought, in any arbitration or other legal proceeding, solely by you as an individual and not as part of, or as a representative of, a class. The arbitration shall be held in Philadelphia, Pennsylvania. All submissions to the arbitrator, the proceedings and the award shall be confidential. The arbitration shall be conducted on an expedited basis with minimal discovery. The arbitrator’s award shall be final and binding. The courts of the Commonwealth of Pennsylvania and/or the United States District Court for the Eastern District of Pennsylvania shall have exclusive jurisdiction and venue over (a) any action concerning the enforcement of an arbitration award, or (b) if arbitration is not permitted by law, then any Claim you have arising out of or relating to these Terms of Use. You agree to unconditionally and irrevocably submit to the exclusive jurisdiction and venue of such courts and you will not object to such jurisdiction and venue on the grounds of lack of personal jurisdiction, inconvenient forum or otherwise. EACH PARTY IRREVOCABLY WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING. GPY reserves all rights and remedies available to it in law or equity.

    Neither party consents or agrees to any arbitration on a class or representative basis, and the arbitrator shall have no authority to proceed with an arbitration on a class or representative basis. No arbitration will be consolidated with any other arbitration proceeding without the consent of all parties. Any claim or controversy as to the enforceability of this arbitration provision’s restriction on your right to participate in or pursue a class action or classwide arbitration shall be brought only in the United States District Court for the Eastern District of Pennsylvania or any Pennsylvania court located in Philadelphia County, Pennsylvania.

23. Governing Law. These Terms of Use and all matters regarding your use of the GPY websites shall be governed by, construed in accordance with, and enforced under the laws of Pennsylvania applicable to contracts made and executed and wholly performed in the Commonwealth of Pennsylvania, without regard to choice of law principles. Neither the Uniform Computer Information Transaction Act nor the United Nations Convention on Contracts for International Sale of Goods applies and their applicability is expressly excluded. Printed copies of any and all agreements and/or notices in electronic form shall be admissible in any legal, investigative or regulatory proceedings.
24. Waiver and Severability. The failure of GPY to exercise or enforce any right or provision in these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be enforced to the fullest extent of the law, and all other provisions shall remain in full force and effect.
25. Complete Agreement. These Terms of Use, together with any revisions, any Additional Terms and Conditions incorporated by reference, and any Click-through Agreement, constitutes the entire agreement between you and GPY relating to the GPY websites and its use by you, and supersedes any previous written or oral communication regarding use of the GPY websites.
26. Contact Information. If you have any questions or concerns regarding these Terms of Use or the GPY websites, please visit our "Contact Us" page.
27. Statute of Limitations. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the GPY websites must be filed by you within one (1) year after such claim or cause of action arose or be forever barred.
28. Use of GPY websites and GPY Content outside of the United States. GPY makes no claims regarding access or use of the GPY websites or the GPY Content outside of the United States. If you use or access the GPY websites or the GPY Content outside of the United States, you do so at your own risk and are responsible for compliance with the laws and regulations of those governing jurisdictions in addition to these Terms of Use.

June 2026

1. As special notifications and/or promotions arise, we may attempt to contact you by SMS text on the phone number provided in your membership.
2. Opt-In Instructions - Users will receive an initial test message from us to confirming your opt-in to receive text messages from your Y.This service is available for phones with text messaging capabilities, and subscribers on various mobile telephone plans. For help, respond to our text message with HELP, email membership@philaymca.org, or call (215) 608-5823.
3. Stop Instructions - Users can opt-out at any time by responding to our text message anytime with "STOP". You can get help at any time by responding with "HELP". You can request to be removed via email by sending your mobile number to membership@philaymca.org and requesting to be removed. After this you will no longer receive any YMCA SMS text messages to your mobile number.
4. Associated Costs - Message and data rates may apply based on your current wireless plan for both sending and receiving text messages. By utilizing SMS Texting from the Y, you certify that you are 18 years of age or older and (a) are the wireless account holder or (b) you have the account holder's permission to do so.
5. Privacy Policy - You can view more information about our privacy policy here.
6. Disclaimer of Warranties - To the extent permitted by law, we make no representations or warranties regarding the service, applications or content that you receive from us, and disclaim any warranties or representations, express or implied, including any warranties of merchantability or fitness for a particular use. This service offered to the public by provider could include inaccuracies, other errors or may not function in the manner you anticipated. Furthermore, we are not responsible for circumstances beyond our control, including, without limitation, acts or omissions of others, weather or atmospheric conditions, or Acts of God. We do not promise error-free service. We will not be liable for any delays in the receipt of any SMS messages as delivery is subject to the effective transmission from your network operator.
7. Applicable Law - Your use of this Service under this Agreement is governed by the laws of the Commonwealth of Pennsylvania.

June 2026